Terms of Use

EcoLifeInsure is a comparison and distribution platform for Overseas Visitor Health Cover. We do not issue insurance. Every policy is issued by the relevant insurer and is subject to that insurer's terms, eligibility criteria, waiting periods, exclusions and policy documents.

Information on this website is general information only. It does not take into account your personal circumstances, objectives or needs, and it is not financial, medical, legal or migration advice. Before buying, read the insurer's policy documents and consider whether the cover is appropriate for you. If you are unsure, seek advice from a suitably qualified professional.

• Results are based on the details you enter and on the plan, eligibility and pricing information insurers have made available to us.
• Only plans that are active, eligible for the visa subclass you select, and priced for your cover type and start date are shown.
• We do not rank plans as best, recommended or preferred. Sorting and filtering are tools for your own comparison.
• Not every insurer or every plan available in the Australian market is shown.
• Where an insurer has not published a detail, we show that the detail is in the plan documents rather than estimating it.

A quote is an indication based on the information you provide at the time. Pricing can change when an insurer updates it, and a quote may expire. The premium that applies is the premium confirmed by the insurer for your policy.

• Submitting an application does not create cover. Cover begins only when the insurer accepts the application and issues a policy.
• You must provide information that is accurate and complete. Incorrect information can affect eligibility, premium or a future claim.
• The insurer may decline an application or request further information.
• Where payment is required, cover is subject to that payment being successfully received.

• Check your own visa conditions and any health insurance requirement that applies to you.
• Use the website only for lawful purposes and for genuine quotes and applications.
• Keep your account credentials secure and tell us if you suspect unauthorised access.
• Do not attempt to interfere with, scrape, overload or reverse engineer the platform.

The design, text, layout and software of this website belong to EcoLifeInsure or its licensors. Insurer names, logos and policy documents belong to the relevant insurer and are used to identify their products.

We aim to keep the platform available and accurate, but we do not warrant that it will be uninterrupted or free of error. To the extent permitted by law, we are not liable for loss arising from reliance on comparison information, from an insurer's decision, or from a service interruption. Nothing in these terms excludes rights you have under the Australian Consumer Law.

We may receive a commission from an insurer when a policy is issued through this platform. Commission does not change the order in which plans appear and does not affect the premium published by the insurer.

Complaints about the website or the application process can be raised through the contact page. Complaints about a policy, a claim or an insurer's decision should be raised with the insurer, which must provide its own complaints process.

These terms may be updated from time to time, and the current version is published on this page. They are governed by the laws applying in Australia.